Shipping Information

1. Which countries do you ship your products to?

2. When will I get my order?

3. What are your shipping rates and options?

4. Is "Vulvodynia" or other personal health conditions written on your box or mailing labels?

1. Which countries do you ship your products to?

The Vulvodynia Treatment Guide can be ordered from anywhere in the world, as this is an e-guide. Once you have placed your online order, your Guide will be emailed to you usually within one business day.

All other products can only be shipped to the United States, Canada, the UK (including England, Scottland & Ireland) and Australia at this time.

2. When will I get my order?

Please refer to the shipping rates and options tables below, listed by country. This chart estimates the number of delivery days until you will receive your products from us.

3. What are your shipping rates and options?

We have the following delivery options by country:

US

The Vulvodynia Treatment Guide is an e-guide that is emailed to you with NO shipping charges. All supplements/Kits are shipped with the following shipping options:

We ship from San Diego, CA and Windsor, Ontario Canada.

US Postal Service (USPS)- Priority Mail
Destination Location	Base Charge	Charge per lb. above 1 lb	Approximate Time to deliver
Continental US	US $8.95	US $1.00	3-5 Business Days
Hawaii & Outlying Islands	US $18.95	US $1.00	6-11 Business Days (partial air)
UP Postal Service (USPS) - Express Mail 2-Day Delivery
Destination Location	Base Charge	Charge per lb. above 1 lb	Approximate Time to deliver
Continental US	US $17.95	US $1.00	2 business days
Hawaii & Outlying Islands	US $25.95	US $1.00	2 business days

Canada

The Vulvodynia Treatment Guide is an e-guide that is emailed to you with NO shipping charges. All supplements/Kits are shipped with the following charges:

Canada Post Expidited/Regular Parcel
Destination Location	Base Charge	Charge per lb. above 1 lb	Approximate Time to deliver
Vancouver & area	US $8.95	US $1.00	2 business days
Calgary & area	US $8.95	US $1.00	3 business days
Toronto/Montreal	US $8.95	US $1.00	4 - 5 business days
Halifax & area	US $8.95	US $1.00	6-8 business days
Elsewhere in Canada	US $8.95	US $1.00	2-10 business days

 

UK, Ireland, Australia & NZ, Western Europe

We have many customers in England! The Vulvodynia Treatment Guide is an e-guide that is emailed to you with NO shipping charges. All supplements have the following shipping charges at this time:

United States Postal Service 6 to 11 Day International
Destination Location	Base Charge	Charge per lb. above 1 lb	Approximate Time to deliver
Great Britain, Ireland	US $17.95	US $1.00	10 to 11 business days
Australia & NZ	US $20.95	US $1.00	10 to 11 business days
Western Europe	US $20.95 to $26.95	US $1.00	10 to 11 business days
United States Postal Service 5 Day International
Destination Location	Base Charge	Charge per lb. above 1 lb	Approximate Time to deliver
Great Britain, Ireland, Australia	US $30.00	US $6.00	Expect 5 business days (no guarantee)
Australia & NZ	US $39.00	US $1.00	Expect 5 business days (no guarantee)
Western Europe	US $36.00 to $39.00	US $1.00	Expect 5 business days (no guarantee)

5. Is "Vulvodynia" or other personal health written conditions on your box or mailing labels?

No. We understand that Vulvodynia is a sensitive and personal matter and we respect the privacy of our customers. In addition, we also treat the other health conditions kits we offer as sensitive and personal and private.

We will deliver your order with complete disrection. Your order will include a list of the supplements and cremes. The words "Vulvodynia", "Yeast Infection/Vaginitus", "Urinary Tract Infection", or "PMS" will NOT appear anywhere on the outside of your package or on our mailing labels.